FAQ

Questions we hear most often

Answers for prospective customers, partners and resellers, and investors. For a scoped pilot or diligence materials, start a conversation →

General

About Ivertiq

What is Ivertiq?

Ivertiq provides a sovereign Full-Stack AI Harness for regulated verticals: best-fit local models, Harness Control (policies, provenance, human-in-the-loop), and vertical workflow agents — deployed across a range from cost-competitive on-prem Node and high-throughput Station to siloed Private Cloud.

How is Ivertiq different from ChatGPT, Copilot, or “AI wrappers”?

General tools optimize for horizontal productivity and often depend on public LLM APIs. Ivertiq is built for environments that require sovereignty, auditability, deterministic gates, and human accountability — joint optimization of models, control, and workflow apps inside customer-approved environments, not a chat UI bolted onto a cloud API.

What does “sovereign” mean here?

Sensitive corporate data and operational systems are designed to stay in customer-approved environments (on-prem or private cloud). Core regulated workloads are not required to call public LLM APIs. Air-gap-capable deployments are supported where the site requires it.

What is the Full-Stack AI Harness?

Three jointly optimized layers:

  1. Ivertiq Core Foundation — sovereign verticalized LMs, knowledge engine, inference optimization
  2. AI Harness Control — orchestration, validation, provenance, human-in-the-loop (HITL), and determinism at the gates
  3. Vertical Apps / agents — ERP ops, life sciences, and other regulated workflows

Harness Control is the operating layer; vertical agents are the apps. See how this maps to the industry AI software stack on the Platform page.

What does post-training mean for Ivertiq?

Post-training is part of the product, not a one-off science project. We shape open, best-fit local models for system capability — so the agentic layer can complete vertical workflows under customer SOPs — not for chatbot scorecards alone.

In practice that means more vertically specialized judgment and stronger agentic behavior: tool use, verification discipline, and efficient chain-of-thought. Quality and latency model tiers can be routed inside the Harness. Measured gains are workload-specific; illustrative ERP results and method detail are on the Technology page. Full eval packages are shared with design partners and investors under NDA.

What is inference-compute optimization?

Sovereignty is not useful if the workload will not fit the room. Inference-compute optimization is how Ivertiq makes useful agent concurrency run on the customer’s appliance — Node and Station on platform classes such as GB10-class and RTX 6000 / RTX PRO 6000-class — without metering every token to a public LLM API.

It is a product layer, not a prompt overlay: right-sized models and serving so production inference matches on-prem economics, while post-training can still run where GPU is abundant (private cloud). Technique choices are scoped per deployment; the buyer outcome is operable local serving, not a cloud-default model squeezed onto a box. See Technology and Deployment.

Is a local open-weight model enough?

No. Owning weights is necessary and not sufficient. A closed-model API has a high floor and a low ceiling — you cannot improve the underlying intelligence with your Cases, SOP language, and reviewer corrections. A local general model without vertical-specific fine-tuning is still a general assistant in the customer’s room. Ivertiq is the third product: vertical-specific fine-tuning, system post-training, and a HITL Harness, served on-prem. The Harness stays; the local engine can be replaced. See Why Ivertiq.

What is Harness Control (the six stages)?

Governed path from document to decision: Ingest → Extract → Align → Govern → Assure → Brief & act.

Uncertain or consequential steps are human-gated. Systems of record (ERP, QMS, lab systems) stay authoritative. See the full path on the Platform page.

Do you replace our ERP, QMS, or LIMS?

No. Ivertiq is a Harness that turns best-fit and vertically post-trained local models into controlled, auditable workflow execution inside the customer environment. Not a chatbot wrapper. Not a rented API.

For Sovereign Enterprise Operational Intelligence, we are an intelligence layer on the ERP they already run — we do not replace or re-platform the ERP. For Life Sciences, we implement existing SOP workflows under HITL; LIMS and QMS stay the system of record.

The human gate is part of the product. Nothing writes until a named person confirms. AI assists the reviewer; it does not replace them. Pilots can start from export/snapshot data before a write API exists.

Can AI automatically post into ERP or issue controlled documents?

Not silently. Consequential actions require human confirmation and, for ERP write-back, a controlled connector. Pilots may start with export/snapshot data before a write API exists.

Where can Ivertiq be deployed?

Across a deployment range:

  • Ivertiq Node — cost-competitive on-prem (e.g. GB10-class, RTX 6000/RTX PRO 6000-class configs)
  • Ivertiq Station — high-throughput on-prem for concurrent sessions
  • Ivertiq Private Cloud — highly scalable multi-tenant siloed private cloud

Same Harness stack; sized to economics, concurrency, and operating model. Deployment page →

Which industries do you focus on?

We focus on regulated verticals. Starting beachheads:

  • Life sciences — forensic LC-MS review as current proof; CRO and MAH as peer modules on the same Harness
  • Sovereign enterprise operational intelligence — AI assist layer on existing ERP (e.g. invoice verification and exception briefs)

We are defined by problem type (complex workflows, high-stakes decisions, regulatory oversight, explainable AI). Later domains (e.g. banking, legal) follow productization of the first wedges — they are not the current agent catalog lead.

Is Ivertiq only a Taiwan or Singapore company story?

No. Beachheads may start in specific markets (e.g. Taiwan ERP reseller motion; life-sciences design partners), but the guiding constraint is regulated verticals, not geography. The product and deployment model are built for global expansion.

How do we get started?

Start a pilot conversation via Contact. Typical first step: scoped design-partner pilot with clear KPIs, HITL gates, and (for ERP) a snapshot-first demo path such as invoice verification.

Customers

Enterprise & design-partner buyers

What problems do you solve first?

ERP: Supplier invoice verification assist; remittance briefs; exception radar; proactive GR-awaiting-invoice alerts.

Life sciences: Forensic report review assist; SOP/GxP change assist; CTD/variation impact assist (Phase 1 scoped); CRO document assist.

See named agents on the Sovereign Ops and Life Sciences pages, and illustrative narratives under Case Studies.

Why do forensic labs still need expert review if LC–MS / LC–MS/MS is the gold standard?

LC–MS and LC–MS/MS (and in some workflows GC–MS) are the analytical gold standard for separating and characterizing compounds. The instrument still does not issue a finished judgment: it typically emits spectra plus database candidates (often HIT 1 / HIT 2) with similarity scores. High-confidence candidates can still be wrong or ambiguous when peak patterns, impurities, noise, or retention-time context disagree. Labs therefore require expert visual inspection of equipment-generated PDFs before sign-out. Ivertiq accelerates disciplined review and surfaces conflicts; humans keep accountable decisions. See the forensic case study.

Which channels do operators use with Ivertiq?

Operators can work through channels they already use — Web, email, and messaging apps such as LINE, WeChat, WhatsApp, or Telegram — with role-based access and audit logs. Exact channel enablement is scoped per deployment and partner motion. Naming a messenger is an example of reach, not a claim that every app is live in every site.

Why assist (HITL), not autopilot?

In regulated and finance-adjacent ops, silent automation creates audit and accountability risk. Ivertiq accelerates reading, matching, and briefing; humans keep decision ownership.

How do you handle audit and explainability?

Harness Control records the path: inputs, alignment results, checklist/Validation Pack outcomes, notifications, and human decisions. Material outputs are designed for provenance and reconstructibility under scrutiny — scoped per deployment and Validation Pack.

What is a Validation Pack?

A vertical package of controlled checks, frozen guidance where applicable, and acceptance criteria aligned to the customer’s SOPs/workflows. Different beachheads use different packs on the same Harness.

Will this work with our existing ERP (e.g. Digiwin, CHI, or others)?

The pattern is ERP-agnostic at the agent logic layer, with adapters/connectors per ERP family. Pilots can begin with exports/snapshots; live API integration is scoped when available. We do not require rip-and-replace of your ERP.

How long does a pilot take?

Depends on data readiness, workflow scope, and integration depth. We prefer a narrow first wedge (e.g. one AP invoice path or one document class) with measurable KPIs over a broad “AI transformation” program. Exact timelines are set in the pilot plan — we do not publish a generic “days to production” guarantee.

Is our data used to train public models?

Deployments are designed so sensitive customer data stays under customer control. Training/post-training use of customer data, if any, is governed by contract and customer approval — not an implied right to ship data to public LLM providers for core corporate data.

Do you train on the same appliance that serves production?

Not as a rule. Post-training needs more GPU than a single office Node. Production inference needs the weights and the records in a room the customer can point to. Adaptation runs on Ivertiq-operated or customer-contracted private cloud — not public LLM APIs for core regulated corpora. Serving runs on-prem Node / Station or a siloed Private Cloud, same Harness and HITL gates. See Technology and Security.

How do you approach GxP, FDA, SOC 2, and similar requirements?

We design for regulated workflows, human-in-the-loop gates, and audit needs. We only claim formal certifications or attestations when they are current and verifiable — we do not display badges we have not earned. For diligence, ask us what is in force for your checklist.

What does “illustrative” mean on case studies?

Some metrics and narratives are POC/MVP or design-partner direction, pending validation under each customer’s SOP, data, and hardware. They are not guarantees of identical results in every site. See Terms and the case-study scope notes.

Can we run air-gapped?

Appliance-style deployments can be designed for offline / air-gap operation with local model serving and frozen guidance packs, subject to scoping.

Partners

Resellers, VARs & domain networks

Do you sell around us to our installed base?

No. On accounts a partner introduces, the partner owns the customer relationship. Ivertiq does not bypass the channel.

What are the two partner motions?

Partners and customers engage Ivertiq in two ways. Both run on the same sovereign Full-Stack AI Harness and the same deployment range (Node, Station, Private Cloud). What changes is packaging and who owns day-to-day customer engagement:

  • Design-partner depth — for complex regulated workflows where Validation Pack fit, auditability, and specialist networks (e.g. CRO, MAH, forensic) decide the buy. Typical path: scoped pilot, then an owned or siloed deployment.
  • Productized attach — for repeatable agents that attach to systems partners already sell — for example an intelligence layer on top of existing ERP for SMEs (we do not replace or re-platform the ERP). Partners own the customer relationship; we supply a Harness package sized for cost and concurrency, with human-in-the-loop on the high-frequency path.

Details on the Partners page.

What do ERP resellers actually sell?

An attach-on intelligence layer — starting with Invoice Verification Assist — not a competing ERP. Expand to remittance briefs, exception radar, and related ops agents. Same Harness; your brand relationship with the customer.

Why is this good for Digiwin/CHI (or similar ERP) resellers?

You meet customer demand for AI without expensive one-off ERP customization for every micro-difference. Small process quirks can often be absorbed in the AI/Validation layer. You keep renewal ownership; we provide product, demo kit, and deep-tech support.

Can we demo without a live ERP write API?

Yes. Current demo discipline uses export/snapshot data to prove read → match → brief value. Controlled write comes later via Adapter. Do not demo silent auto-posting.

What do you need from a design-partner reseller?

Typically: 3–5 named account candidates willing to explore a pilot; a first demo focused on supplier invoice verification (parse → match → pass/fail checklist); one agreed pilot KPI (for example time-to-checklist or exception rate); and a snapshot-first scope — ERP export/snapshot data under NDA/pilot terms, with no write-back required for the first proof.

What about ISO / quality consultants?

Adjacent motion: agents can help flag process-control breaks and assemble evidence packs. You own certification projects; we own continuous enforcement tooling — we do not sell ISO certificates.

What about life-sciences networks (CRO / MAH / forensic)?

Co-sell sovereign assistants under partner delivery models that respect sponsor, principal, and evidence confidentiality. Human review remains mandatory for accountable decisions. For forensic drug analysis, that often means assisting expert review of LC–MS / LC–MS/MS instrument PDFs — where database HIT scores are starting points, not sign-off. See Life Sciences and the forensic case study.

How are deals commercially structured?

Common path: scoped pilot, then subscription and/or appliance (Node / Station / Private Cloud) packaging. Partner margin and territory terms are set in the partner agreement — directional economics are discussed commercially, not as website price lists.

Will you train our SEs?

Yes — enablement is part of the partner motion (demo script, positioning, do-not-demo boundaries, and technical follow-up). Deep architecture is for SE sessions, not the first sales call.

Partners overview →

Investors

Thesis & diligence

What is the investment thesis in one paragraph?

Ivertiq builds a sovereign Full-Stack AI Harness for regulated verticals — local models, Harness Control (validation, provenance, HITL), vertical agents, and a deployable Node / Station / Private Cloud range — where sovereignty and audit decide the buyer. We are not a frontier-model lab and not a thin wrapper on public APIs; we own the stack that turns models into governed workflow outcomes. Beachheads in life sciences and sovereign ERP ops create design-partner proof and channel leverage; the platform expands across regulated problem types.

Why won’t advances in open or closed frontier models commoditize you away?

New breakthroughs expand our toolkit: better foundational models and richer dimensions for targeted post-training toward vertical specialization. Model progress is a tailwind. We also practice fast adaptation — bringing in state-of-the-art open models and methods without waiting for a long platform rewrite, then governing them under sovereignty and HITL.

Durable differentiation is the Harness — Validation Packs, connectors, decision logs, HITL gates, appliance economics, and switching costs tied to validated process evidence — not a single proprietary chat model.

Why these beachheads first?

They combine real constraints (sovereignty, HITL, SoR), reachable design partners, and paths to early commercial deployment. Taiwan ERP via resellers and life-sciences workflows are wedges to prove the platform — not a permanent “geography-only” company definition.

How do you think about global vs local?

Guiding constraint: regulated verticals, not geography. Local beachheads demonstrate productization and revenue; the repeatable Harness + deployment range is built for cross-market expansion.

What is the unit of commercialization?

Vertical agents + Validation Packs on the Harness, delivered as pilots and then Node / Station / Private Cloud deployments — not token-metered public API resale.

Do you have production references and ROI metrics?

We share diligence materials, design-partner status, and approved metrics under appropriate NDA / investor process. Public site metrics are kept scoped and illustrative unless customer-cleared. Ask for the current data room / brief.

How do you compare to other “regulated AI agent” companies?

Many peers lead with a single vertical (e.g. insurance/FS) and hybrid cloud routing. Ivertiq leads with a sovereign Full-Stack Harness, explicit appliance deployment range, and dual beachheads in life sciences + ERP ops, with channel-friendly non-compete for resellers.

Where should investor questions go?

Use Contact or the Investors page CTA. Public pages are an overview; full competitive, financial, and technical diligence is offline.

Still have questions?

Tell us whether you are a customer, partner, or investor — we will route the conversation accordingly.